House rules

INTERNAL REGULATIONS HILTEN LUXURY APARTMENTS

All guests must comply with the rules of this accommodation facility and other instructions provided during their stay at the property. Guests must immediately notify the owner/manager of any problems or complaints reported by neighbors. Compliance with the Holiday Home Regulations is a fundamental requirement. Failure to comply with the points detailed below may result in a penalty. Safety and Noise a) Guests are completely responsible for the safety of children accompanying them throughout their stay, and for any disturbance caused to other residents in the neighborhood; b) Guests must minimize noise to avoid disturbing other residents in the neighborhood, especially during quiet hours (from 23:00 to 8:00) and at the time of arrival and departure from the property; c) Excessive noise is prohibited in any case and at any time, and may result in termination of the guest's stay, eviction, loss of the amount paid for the entire stay and reduction of the deposit; d) It is strictly forbidden to behave disrespectfully towards residents and must minimize their impact on them and the neighborhood in general. EVERY TIME YOU LEAVE THE PROPERTY: Every time Guests leave the Holiday Home, it is their responsibility to ensure that all windows and doors are closed/locked, in order to guarantee the security of the property and prevent damage from rainwater; b) Guests must turn off the lights, air conditioning, fans, appliances such as the television when these are not in use, in favor of energy saving. Use of the property for celebrations NOT PERMITTED EVENTS a) Parties and large gatherings of any kind are strictly prohibited within the Property; Parking a) Guests are required to comply with the regulation of conditions established: 1 parking space

External parking within the residence with no supervision. Therefore any event occurring in the external area is not the responsibility of the facility. Guest Access not permitted: Entry is prohibited to persons who have not made a reservation and are not registered. The entry of unregistered or persons booked in disagreement results in the termination of the reservation and any penalties for the guest in violation. Loss of items loaned to guests such as example: ▪︎ apartment keys ▪︎ towels or tablecloths They have a cost to the facility and must be paid according to their Replacement value.